Client Exposed in Redtail Data Incident Speaks Out

On the night of March 3, a day before Redtail said it discovered that client data was publicly displayed beyond its secured systems, Kathryn Duryea was searching online for a former classmate from elementary school. The results piqued her curiosity and she decided to do a Google search on herself.  

She immediately realized something was wrong, she said. After typing in her name and where she lived, the lawyer and Equitable Trust Company trust officer found her name, date of birth, address and Social Security number returned in search results.

That information, along with “dozens” of other names and Social Security numbers, was publicly displayed in a large text file hosted by Redtail Technology, she said. “I realized, OK, yeah, I'm looking at a whole bunch of people's data.”

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